Patent applied for in many countries including the UK
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LockLatch™ FAQs

Read on for anything you need to know about LockLatch™ and if you have any more questions, please don’t hesitate to contact us.

  • What is LockLatch™?

    LockLatch™ is simply a lockable latch that allows you to leave any window or door open, but still locked.
  • Does LockLatch™ fit on any door?

    Yes! LockLatch™ fits any door regardless of the type, size or the way it opens.
  • Does LockLatch™ fit on any window?

    Yes! LockLatch™ fits any window regardless of the type, size or the way it opens.
  • Is LockLatch™ adjustable?

    Most definitely. LockLatch™ can be adjusted to anywhere between 9 cms and 17 cms. PetLatch™ can be adjusted between 16 and 24cms.
  • What is the largest possible gap?

    For standard installations, the largest possible gap is 17 cms. However if you mount LockLatch™ on the outside of the frame, a gap of 24cms can be achieved. Use PetLatch™ if you want a gap of 16 to 24cms or 26cms if mounted on the outside of the frame as shown in these photographs.
  • What is the smallest gap?

    The smallest possible gap is 9 cms, which is perfect gap size for ventilation.
  • Is LockLatch™ guaranteed?

    Yes. There is a lifetime guarantee, so in the unlikely event that anything goes wrong, just return it to us and we'll replace it free of charge or give you refund.
  • Can I use LockLatch™ to give my cat access?

    Indeed. LockLatch™ is the perfect solution for this as it fits on all doors and windows, making it the perfect cat flap alternative.
  • Can I use LockLatch™ to stop my windows and doors banging in the wind?

    Certainly. By using LockLatch™ as a window restrictor or door restrictor you can lock a window or door in the open position to prevent wind damage.
  • Can LockLatch™ be used to lock a window or door in the closed position?

    Yes. As long as one of the footplates is mounted 8cms in from the frame.
  • How do I order my LockLatch™?

    You can place your order only via our secure payment gateways and we'll deliver to your door via courier or Royal Mail.
  • Is LockLatch™ available in stores?

    Not yet. As the inventor, manufacturer and retailer, we operate online in order to give our customers one-on-one service.
  • How will you deliver my LockLatch™ to me?

    We usually deliver door-to-door by way of Royal Mail or courier to all major areas in the UK. If you live in a remote area, not to worry, we will still get your lock latch to you and notify you on any delivery price changes.
  • What are the delivery costs?

    Within the UK, delivery is free if you purchase 3 or more units. If you buy 1 - 2 units the delivery cost will be £4.40.
  • What is your returns policy?

    On receipt, if your not happy with your LockLatch™ or PetLatch™ simply return it to us, unused and in its original packaging, for a full product refund.
  • How long does delivery take?

    Delivery takes 3-5 working days from receipt of your order.
  • Do you deliver outside of the UK?

    Of course! If you live outside the UK, we can still deliver your LockLatch™, noting that we will give you a delivery quote for approval first.
  • What are LockLatch™ payment options?

    All order payments can be made via PayPal or direct bank transfer.
  • What are your bank account details for direct bank transfer?

    Account Name: Mr E Pearce
    Bank: Investec
    Account Number: 89542501
    Sort Code: 40 64 34
  • What is LockLatch™ made from?

    Toughened C304 stainless steel with a satin finish, making it rust resistant. It’s also easy to spray paint with paint available from your local hardware store.
  • Can I fit LockLatch™ to an Aluminium Window/Door?

    Yes. LockLatch™ lock latches fit any aluminium window or door, whichever way it opens.
  • Can I fit LockLatch™ to wooden Window/Door?

    Yes. LockLatch™ lock latches fit any wooden window or door, whichever way it opens.
  • Can I use LockLatch™ on my boat to secure the hatches?

    Yes. LockLatch™ lock latches can be used to secure any boat hatch.
  • Can I use LockLatch™ on my caravan to secure the doors and windows?

    Definitely. LockLatch™ works on all caravan and motorhome doors and windows for safe ventilation and security.
  • Can LockLatch™ be used as well as burglar bars.

    Yes, in fact adding a lock latch adds an additional layer of security and makes it difficult for a burglar to open a window wide enough to break out, or saw through your burglar bars.
  • Can a thief break through a LockLatch™?

    Yes, a determined thief with a plan of action and the right tools could break through a LockLatch™, however it is a great deterrent to prevent opportunistic theft.
  • My lock is jammed in the open position, what's the problem?

    It's very possible that you've overwound the lock in the anticlockwise direction.
  • How can I fix it when I’ve overwound the lock?

    Insert the key, make sure it's engaged, then give the key a sharp turn clockwise - that should do the trick.



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